Frequently Asked Questions
Everything you need to know about our reptilian-inspired fashion collections.
What materials are used in your apparel?
We use premium, sustainably sourced fabrics including organic cotton and recycled polyester, featuring high-definition prints of unique reptile patterns and scales.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please visit our returns portal to initiate a claim.
Do you offer international shipping?
Yes, Reptile Pets Direct ships to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout.
How should I care for my printed garments?
To preserve the vibrancy of the reptile prints, we recommend machine washing cold, inside out, and tumble drying on low heat or hanging to dry.
Are your exotic skin patterns real leather?
No, we are committed to ethical fashion. All our 'reptile skin' designs are high-quality, cruelty-free synthetic alternatives or printed patterns on textile.